About Jennifer Blackmon
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Empowering teams across the globe to deliver standout customer and employee experiences.
Motivate or activate? Plan for both!
Real ideas, information that sticks,
and a good time wrapped into an hour that can elevate the business.
Jennifer is the Founder and President of EmpowerAble, a speaking and consulting firm. She brings passion, energy, and expertise to anyone with a desire to Own Their IMPRINT and create a better experience for their customers, staff, and stakeholders.
For over 15 years, Jennifer has inspired and worked with hundreds of respected brands across the globe like Mercedes Benz, Chick-fil-A, Marriott Hotels and Resorts, Keller Williams, Providence Health, Sodexo, Sola, American Express, Salesforce, Vogue, Wells Fargo, Lego, Mayo Clinic, Nike, Goldfish Swim, Stretch Zone, and United Airlines.
As a CCXP, Certified Customer Experience Professional, and longtime hospitality executive, Jennifer doesn’t just talk a good game, she has done the work and knows what it takes firsthand to deliver an experience that builds loyalty.
Jennifer spent nearly 25 years with the Ritz-Carlton brand as an Executive, Senior Advisor, and Public Ambassador. Under her leadership:
- Her team was recognized as the Regional Team of the Year and held a top 10 position company-wide in customer satisfaction for 6 consecutive years
- She achieved average scores of 99% in employee engagement for 7 consecutive years She has dedicated her life to serving others and puts the heart of hospitality into every message.
Jennifer captures the minds and hearts of her audience in such an unexpected way. She is witty, warm and so confident in her message that one can’t help but be interested and better because of her authenticity and truth telling.
Keller Williams
Event Planner
Jennifer Blackmon in Action
on Stage
Trusted by 100+ companies and Meeting Planners
